Care Concierge of Amarillo Services

Case management is a collaborative process which assesses, plans, implements, coordinates, monitors and evaluates options and services to meet an individual’s healthcare needs through communication and available resources to promote quality cost-effective outcomes. (CMSA 1995)

Why choose Care Concierge of Amarillo

Our trained consultants will serve your needs throughout Amarillo and the Texas Panhandle.

Professionals with Experience

Committed to Excellence

Motivated to manage effectively

Medical Case Management Specialists

Case management is a collaborative process which assesses, plans, implements, coordinates, monitors and evaluates options and services to meet an individual’s healthcare needs through communication and available resources to promote quality cost-effective outcomes.

Private Pay Patient
Advocates

What is a Patient Advocate? A Patient Advocate is an experienced registered nurse or licensed social worker who is also a Certified Case Manager who advocates on behalf of their client (the patient). Care Concierge of Amarillo offers Patient Advocate

Telephonic Case
Management

Care Concierge of Amarillo LLC also offers Telephonic Case Management services for claimants that need medical follow-up, which can be achieved without face to face contact. Case Managers communicate with the claimant, adjuster, employer, and the treating physicians, as needed, with the goal of achieving maximum medical improvement and expedite a return to work when possible.

Medical Records
Review

Medical Case Managers will review medical records supplied by the insurance company to assist in determining if treatment provided appears to be related to injuries from the auto or workplace accident. MCM can also assist in requesting records from providers to assist in this process.
Appeal services for any care recommendations/denials due to lack of medical necessity.

Home Modification Coordination
and Facilitation

Care Concierge of Amarillo Home Modification Consultants facilitate the timely and cost effective modifications of a home by performing the following tasks:
Meet with the client and conduct an initial home modification evaluation of client’s home.

Transitioning from home

Assistance with recommendations of necessary changes to current living including assistance with downsizing and recommending estate sale services:

Jennifer Woolsey, BSN RN CCM – Owner

Jennifer has been a registered nurse for almost 30 years with much of her nursing career on the Acute Care Case Management team as staff and a leader. Jennifer was a Case Management Director for 14 years as well as Corporate Assistant Vice-President for a large Healthcare System for 6 years. Jennifer has been a Certified Case Manager for many of her years as a Case Manager. Her passion for helping others is impeccable. Her knowledge and understanding of all facets of healthcare will give you and your family peace of mind. She is well-known and respected in the Amarillo Community. She is also honest to ensure that the services are fair and resonable to her clients.

Three Key Prinicples of Effective Case Management provided by Care Concierges:

  • Building Trusting Relationships
  • Using Out of the Box Thinking for ensuring Excellence in Care
  • Empowering Your Clients

Contact Preferred Case Management

Feel Free to contact us